TERMS AND CONDITIONS

Terms of Purchase 

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All tickets are non refundable. 

 

All tickets are subject to a booking fee. 

 

MBP Promotions LTD. will communicate event information via email and the Facebook page. Your email address will be added to our mailing list in order to do this and you may receive emails about other events too. Please check our privacy policy if you would like more information on how we collect, store and use your data as well as your rights.

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Where the event is cancelled or postponed by us (event organisers) you will be entitled to either a full refund or tickets to an alternative date. Refund requests will only be automatic where no alternative date is offered. No refunds will be issued after 30 days of notice of event postponement. All refund requests must be made in writing by emailing admin@mbppromotions.co.uk .Tickets purchased will automatically become valid for the rescheduled date after the 30 day period whereby terms set out on this page apply (all tickets non refundable or transferable). 

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MBP PROMOTIONS LTD reserves the right to share ticket information (inc personal data) with the relevant Promoter of events booked through our site. We also reserve the right to retain any personal data from bookings through our site for 3rd party events.

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By purchasing tickets to events at What's Occurrin' Events we may contact you regarding the event or similar events via email.

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WHERE CAN I BUY TICKETS? TICKET ALLOCATION

Tickets are only available online through this website.

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For seated events, unless otherwise stated at time of booking, seating is on an unreserved basis. The team will endeavor to assist with specific requests however this cannot be guaranteed. If you are unsure then we ask that you contact us prior to booking your tickets. 

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CAN I BRING MY OWN FOOD & DRINK?

Only food and drink purchased at the event may be consumed on the premises. The organisers and venue owners rely on income from this to make the festival financially viable. We aim to have a number of vendors which will cater for a variety of dietary requirements at reasonable prices.  If you have any specific dietary requirements which you feel may fall outside this and wish to make contact via email, we would be happy to discuss further to see how we can help.

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HOW MANY TICKETS CAN I BUY?

There is a limit of 20 tickets per transaction. For larger bookings please contact the team at admin@mbppromotions.co.uk

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DO I NEED A TICKET FOR MY CHILDREN?

At events where children are permitted all children need a ticket. Children must be accompanied by a responsible adult .

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WHAT IF I LOSE MY TICKETS:

All tickets are purchased online and confirmation via email with a unique QR code. There is no paper tickets issued. You may print the confirmation booking with QR codes and bring along on the day or have the security staff scan your code directly from your mobile device. Please note that entry will be refused without a valid QR code being produced on the day.

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WHAT IS WHAT’S OCCURRIN’ EVENTS POLICY ON DRUGS AND ALCOHOL?

Right of admission is reserved by the event – As the venue is a licensed premise, even if you have a ticket, there may be circumstances where we feel or understand you should not be allowed into our event such as you being drunk or under the influence of drugs, and you will not be permitted to enter the event. No refund will be given.

Illegal and antisocial behaviour will not be tolerated and will lead to ejection from the event without refund.

There will be a Challenge 25 and wristband policy operating at every bar. Guests without a valid wristband will not be served at the bars. Challenge 25 means that every individual, who visually appears to be under 25 years of age and is seeking to purchase or be supplied with alcohol at the premises or from the premises, shall be required to produce identification proving that individual to be 18 years of age or older. Acceptable identification for the purposes of age verification will include a photographic driving licence, British passport, or other verified means of I.D. If the person seeking alcohol is unable to produce acceptable means of identification, no sale or supply of alcohol will be made to or for that person. If you are under 18 you are committing an offence if you attempt to buy alcohol.

 

PROHIBITED ITEMS – THE FOLLOWING ITEMS ARE NOT PERMITTED:

Large bags will not be allowed

No backpacks allowed

Illegal substances – we operate a zero tolerance on drugs/legal highs and entry will be refused for those attempting to enter the event with any. Security staff will be conducting random checks.

Glass (of any kind) or cans

Spray cans

Laser equipment or pens

Gas canisters

Fireworks, flares, Chinese lanterns, klaxons, air horns or other similar items capable of making loud noise and any item which may reasonably be considered for use as a weapon ie bicycles, skateboards, scooters, roller blades, personal motorised vehicles (unless a Motability scooter – see Disability Access Information)

Large umbrellas or parasols of any kind. (Ponchos advised for inclement weather)

You may be searched on entry to the event site. Any items that may be used in an illegal or offensive manner will be confiscated. No responsibility is given for the return of confiscated items. If you are in possession of illegal substances you will be refused/ejected from the site and police informed.

Food & Drink – No food or drink can be brought on site.

Medication – Please bring any medication that you would normally take and tell your friends about any allergies that you have. Medication can be safely stored at the event First Aid point on site if required. Please remember that all medication must be self-administered.

Animals – Animals, with the exception of assistance dogs, are not permitted at any time.

 

AN ARTIST HAS CANCELLED, CAN I GET A REFUND?

For Festivals: Please note the line-up is subject to change at short notice in unforeseen circumstances and there will be no refunds.

 

We reserve the right to alter/amend terms & conditions at any point up to date of the event. This may be necessary to keep in line with latest risk assessment or 3rd party authoritative requests.

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By accepting these terms and conditions you agree to all above.